Privacy Policy

This privacy policy applies between you, the user of the website and Tru Deck Solutions the owner and provider of this website. Tru Deck Solutions takes the privacy of your information very seriously.  This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website.

This privacy policy should be read alongside, and in addition to our Terms and Conditions, which can be found at: https://www.trudecksolutions/terms-conditions.
Please read this privacy policy carefully.

 

Definitions and interpretation

 

  1. In this privacy policy, the following definitions are used:

  1. In this privacy policy, unless the context requires a different interpretation:


   a. the singular includes the plural and vice versa;

b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

c. a reference to a person includes firms, companies, government entities, trusts and partnerships;

d. “including” is understood to mean “including without limitation”;

e. reference to any statutory provisions includes any modification or amendment of it;

f. the heading and sub-headings do not form part of this privacy policy.
 

Scope of this privacy policy

 

This privacy policy applies only to the actions of Tru Deck Solutions and users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.

 

For purposes of the applicable Data Protection Laws, Tru Deck Solutions is the “data controller”. This means that Tru Deck Solutions determines the purpose for which, and then manner in which, your data is processed.

 

Data Collected

 

We may collect the following data, which includes personal data, from you:

  • Name;

  • Contact information such as email addresses and telephone numbers

  • Demographic information such as postcode, preferences and interests;

  • IP address (automatically collected);

In each case, in accordance with this privacy policy

 

How we collect data
 

We collect data in the following ways;

  • Data is given to us by you; and

  • Data is collected automatically.

 

Data that given to us by you

 

Tru Deck Solutions will collect your data in a number of ways, for example:

  • When you contact us through the website, by telephone, post, email or through any other means;

  • When you fill in our contact form;

In each case, in accordance with this privacy policy.

 


Data that is collected automatically

 

To the extent that you access the website, we will collect your data automatically, for example:

  • We automatically collect some information about your visit to the website. This information helps us to make improvements to the website contact and navigation, and includes your IP address, the date times and frequency with which you access the website and the way you use an interact with its content.

  • We will collect your data automatically via cookie, in line with the cookie settings on your browser, for more information about cookie, and how we use them on the website, see the section below head “Cookie”.

 

Our use of data

 

Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:

  • Internal record keeping;

  • Transmission by email of marketing materials that maybe be of interest to you;

  • Contact for market research purposes which may be done using email, telephone, fax, or mail. Such information may be used to customise or update the website;

 

We may use your data for the above purposes if we deem it necessary to do so for our legitimate interest. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

For the delivery of the direct marketing to you via e-mail, we’ll need your consent, whether via an op-in or soft-opt-in:

  • Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as as given unless you opt-out.

  • For other types of e-marketing, we are required to obtain your explicit consent; that is; you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.

  • If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.

 

Who we share data with

We may share your data with the following groups of people for the following reasons:

  • Any of our group companies or affiliates – in order to provide you with a better service:

  • Our employees, agents and/or professional advisors – to contact you ion regards to quotes, offers etc.

  • Third party service providers who provide services to us which require the processing of personal data – to help the website and future business run smoothly giving you a quality service;

in each case, in accordance with this privacy policy.

 

Keeping data secure

 

We will use technical and organisational measures to safeguard your data, for example:

  • Access to your account is controlled by unique users name and passwords.

  • We store your data on secure servers

  • Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via this e-mail address: info@trudecksolutions.co.uk.

  • If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

 

Data retention

 

Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfill the purpose outlined in this privacy policy or until you request that the data be deleted.

 

Even if we delete your data, it may persist on a backup or archival media for legal, tax or regulatory purposes.

 

 

Your Rights

You have the following rights in relation to your data:

  • Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive. “Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

  • Right to correct – the right to have your data rectified if it is inaccurate or incomplete.

  • Right to erase – the right to request that we delete or remove your data from our systems.

  • Right to restrict our use of your data – the right to “block” us form using your data from our systems.

  • Right to data portability – the right to request that we move, copy or transfer your data.

  • Right to object – the right to object to our use of your data including where we use it for our legitimate interests.

 

To make enquirers, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via this email address: info@trudecksolutions.co.uk.

 

If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

 

It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.

 

Links to other websites

 

  • This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

 

Changes of business ownership and control

 

  • Tru Deck Solutions may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of the control of all or part of Tru Deck Solutions. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the term of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us.
     

  • We may also disclose data to a prospective purchaser of our business or any part of it.
     

  • In the above instances, we will take steps with the aim of ensuring your privacy is protected.

 

 

Cookie

 

This website may place and access certain Cookie on your computer. Tru Deck Solutions uses Cookie to improve your experience of using the website and to improve our range of products and services. Tru Deck Solutions has carefully chosen these cookie and has taken steps to ensure that your privacy is protected and respected at all times.

 

All Cookie used by this website are used in accordance with current UK and EU Cookie Law.

 

Before the website places Cookie on your computer, you will be presented with a message bar requesting your consent to set those Cookie. By giving your consent to the placing of Cookie, you are enabling Tru Deck Solutions to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookie; however certain features of the website may not function fully or as intended.

 

This website may place the following Cookie:

You can fund a list of Cookie that we use in the Cookie schedule.

 

You can choose to enable or disable Cookie in your internet browser. By default, most internet browsers accept Cookie but this can be changed.  For further details, please consult the help menu in your internet browser.

 

You can choose to delete Cookie at any time; however you may lose any information that enables you to access the website more quickly and efficiently including but not limited to, personalisation settings.

 

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

 

For more information generally on cookie, including how to disable them, please refer to aboutcookie.org. You also find details on how to delete Cookie from your computer.

General

 

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

 

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provisions or part-provision will, to the extent required, be deemed and the validity and enforce-ability of the other provisions of this privacy will not be affected.

 

Unless otherwise agreed no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

 

This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

 

Changes to the privacy policy
 

Tru Deck Solutions reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

You may contact Tru Deck Solutions by email at info@trudecksolutions.co.uk.

Useful Links

Tru Deck Solutions

Unit 4 Composite House, Durham Road, Station Rd, Stockport, SK5 6ND

Tel: 0161 989 5973

Email: info@trudecksoliutions.co.uk

Opening Hours

Monday - Friday 8:00 - 17:00

Saturday 9:00 - 12:00

Sunday Closed

Tru Deck Solutions is a trading style of Deck Direct Limited (Reg. number 10487450)